Ordering & Postage

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Products shown on our website can be ordered by phone, post or email. 


 Payment may be made by Cheque, Credit or Debit Cards.

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 We can also accept payment by Paypal.    When an order is ready to dispatch, we
 will send you a Paypal Invoice by email.  You can then pay securely.
 (You do not need your own Paypal account to use this service.)

 Orders can be sent by post with a cheque payable to: R.Lucas to 
          18 London Road
           DA4 0JP
                                      Printable order form available here.

 Orders can be placed by telephone using a Credit or Debit Card.
 Tel:   01322 862680

 Orders can be placed by email. Contact Us 
 When we receive your order we will contact you to arrange payment.

 A Deposit of £10.00 per item will be requested for commission items.

 Postage charges will be added as follows:
 Doll Orders:                      UK  from £4.50 depending on size of order.
                                           Overseas at cost
 Furniture Orders:             UK order value up to £25.00 - £4.50
                                                          up to £50.00 -  £5.50  
                                                                          over £50.00 - £6.50
                                            Overseas at cost 

 Glue Pots: (if ordered alone)  UK (1-3pots) £2.85  

                (We will be able to confirm the exact amount on receipt of your order.)

 Delivery       In-stock items will be despatched on clearance of payment.

                           Most out-of-stock items will be ready within 28 days.                    

 Trade Enquiries We also welcome orders from retail shops in the UK and 
                                     overseas. A trade discount is available on dressed
                                     dolls and doll kits.   No discount on furniture.

  Please Contact Us
for Trade Terms and conditions.
Returns & Refunds If you are not completely satisfied with any item purchased,
                                       we will exchange the item, or refund payment if preferred,
                                       on receipt of the item returned to us in perfect condition.

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